Themekarts ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our marketplace platform ("Platform"). By accessing or using Themekarts, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect and process the following personal information:
- Account Information: Name, email address, phone number, and business details (for sellers and freelancers).
- Payment Information: Credit/debit card details, PayPal details, processed securely through third-party gateways.
- Transaction Data: Purchases, sales, services, and order history.
- Communication Data: Emails, support requests, and communications sent to us.
- Usage Data: IP address, device type, browser type, and platform interaction data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process transactions and give access to marketplace features.
- Customer Support: To respond to inquiries or complaints.
- Payment Processing: To securely process payments.
- Marketing & Promotions: With your consent, to send promotional materials and offers.
- Platform Improvements: To analyze usage and enhance user experience.
- Legal Compliance: To comply with laws and regulations.
3. How We Share Your Information
We do not sell, rent, or lease your personal information. However, we may share it as follows:
- Service Providers: With third-party providers (e.g., hosting, payment processors).
- Vendors and Sellers: Shared with sellers/freelancers to fulfill your orders.
- Business Transfers: In case of mergers or acquisitions.
- Legal Requirements: To comply with laws or protect rights and safety.
4. Data Security
We take reasonable precautions to protect your data. However, no method of internet transmission or electronic storage is completely secure.
5. Data Retention
We retain personal data as long as necessary. If you delete your account, we may retain data required for legal or administrative reasons.
6. Your Rights and Choices
You have the following rights:
- Access: Request access to your data.
- Correction: Update or correct your information.
- Deletion: Request deletion of your account and data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails.
Contact us using the information below to exercise these rights.
7. Cookies and Tracking Technologies
We use cookies to:
- Analyze usage trends.
- Remember your settings.
- Improve platform functionality and security.
You can control cookie settings through your browser. Disabling cookies may impact functionality.
8. Third-Party Links
Our Platform may contain links to third-party sites with their own privacy policies. We encourage you to review them.
9. International Transfers
Your data may be transferred and processed outside your country, including in India. By using Themekarts, you consent to this.
10. Children’s Privacy
Themekarts is not intended for users under 18. We do not knowingly collect data from children. If found, such data will be deleted.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a new "Last Updated" date. Please review regularly.
Contact Information
If you have questions about this Privacy Policy, please contact us:
- Email: support@themekarts.com
- Address: Kaurihar Chowck, College Road, Shivpuri, Raxaul, Bihar 845305, INDIA
- Support Hours: Monday - Friday, 10:00 AM - 6:00 PM (IST)
- Updated on: 22 March 2024
